ShotKam, LLC Privacy Policy Canada

SECTION 1 - INFORMATION WE COLLECT

When you make a purchase or interact with our website, we collect certain personal information you voluntarily provide, including but not limited to your name, address, email address, communication, and/or payment details necessary to process your order.
As you navigate our site, we automatically collect information about your device and usage patterns, including your Internet Protocol (IP) address, browser type, operating system, and referring URLs. This data is used to enhance our website, improve user experience, and analyze trends.
If you opt-in to receive marketing communications from us, we may use your contact information to send you updates about our products, promotions, and other relevant information that may be of interest to you.

SECTION 2 - LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process your personal data based on various legal grounds, including:

• Consent: When you provide your personal information, such as subscribing to our newsletter or initiating communication.
• Contractual Necessity: To fulfill a contract with you, including processing your orders.
• Legal Obligation: To comply with applicable laws and regulations.
  You have the right to withdraw your consent at any time by contacting us at Support@shotkam.com.

SECTION 3 - DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information in the following circumstances:

• To comply with legal obligations or respond to lawful requests by public authorities.
• To protect and defend our rights or property, or the rights and safety of others.
• If you violate our Terms of Service.

SECTION 4 - DATA PROCESSING AND STORAGE

Our online store is powered by Shopify, which provides us with the e-commerce platform to sell our products and services. Your data is securely stored on Shopify's servers, utilizing their advanced security measures.

• Payment Information: If you choose a direct payment method, Shopify processes your payment data in accordance with PCI-DSS standards, encrypting it to ensure security.

SECTION 5 - DATA RETENTION, MINIMIZATION, AND ACCURACY

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We adhere to the principle of data minimization, ensuring that we only collect the personal data that is necessary for the purposes outlined in this Privacy Policy. We regularly review the information we hold to ensure it is accurate, complete, and up-to-date. You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. If your information changes, please inform us to ensure that our records remain current.

SECTION 6 - THIRD-PARTY SERVICE PROVIDERS & INTERNATIONAL DATA TRANSFERS

We may engage third-party service providers for various functions, including payment processing, communication, data analysis, marketing, and shipping. These providers may have their own privacy policies regarding the handling of your personal data. We encourage you to review their policies to understand how your information is collected and used.
If your personal data is transferred internationally, including outside of the United States or other regions where our stores operate, we take all necessary steps to ensure it remains protected in accordance with applicable data protection regulations, such as GDPR for European customers and other relevant privacy laws. This may include using legally approved mechanisms such as Standard Contractual Clauses (SCCs), binding corporate rules, or relying on adequacy decisions by the relevant authorities where applicable.
For more information about the specific safeguards we use for international data transfers, or if you have concerns regarding how your data is handled in your region, please contact us at Support@shotkam.com.

SECTION 7 - DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption technologies, secure server hosting, and regular security assessments.

SECTION 8 - COOKIES AND TRACKING TECHNOLOGIES

This website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and improve our services. Cookies are small files stored on your device when you visit our website. We use cookies to remember your preferences, improve functionality, and help with marketing efforts. We store cookies for 30 days to ensure privacy-friendliness and data minimization, complying with relevant laws.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function, such as setting your language preferences, shopping cart functionality, and ensuring basic security.

• Performance Cookies: Collect information about how visitors use our site, allowing us to analyze traffic and enhance performance.

• Functional Cookies: Enable features like remembering user preferences for language and login status to enhance user experience.

• Marketing Cookies: These cookies help deliver targeted advertisements relevant to you and track your browsing activities across websites for a limited period of 30 days.

• Unclassified Cookies: These cookies are currently being classified, along with the providers of the cookies. We are working to categorize these cookies to ensure transparency in how they are used and to understand their purpose better.

Managing Cookies:

You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to disable cookies, certain features of our site may not function as intended.

For more details about how we use cookies, or if you would like to manage your preferences, please contact us at Support@shotkam.com.

Cookies Use when You Use Mobile Devices

Some mobile devices share similar features with computers, such as support for full-featured browsers. When using these devices, such as smartphones, we use cookies in the same way as we do with computers. Other devices may rely on different technologies, such as local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs), to support processes related to cookies.

We may obtain or receive information about your device, our apps, or other apps you use. These technologies may store information directly on your device. For example, we may collect information about the make and model of your mobile device when you request assistance through our app.

Use of Specific Cookies

Browsers send cookies for a particular domain (such as shotkam.com) each time a device with those cookies accesses content from that domain. This means that if your device stores cookies for shotkam.com, it will send those cookies back to ShotKam whenever you visit a webpage at shotkam.com.

Cookie Use Without a ShotKam Account

We continue to use cookies even if you do not have a ShotKam account to:

• Identify and terminate accounts violating our Terms of Use or ShotKam policies.
• Help recover lost accounts.
• Recognize the use of public computers and notify you to reduce your risk of data theft.
• Understand your interaction with our Products and Services and those of our partners.

If you do not have a ShotKam account but have visited shotkam.com, we use cookies to protect ShotKam Products and Services, as well as customers, from malicious activities such as denial-of-service attacks and the creation of fake accounts.

SECTION 9 - AGE OF CONSENT

By using our site, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent for any minor dependents to use our services. If you are under the age of consent in your jurisdiction, you must have a parent or guardian's permission to use our services.

SECTION 10 - LIVE CHAT COMMUNICATION

When you use the live chat feature on our website, your conversation may be recorded and stored for quality assurance, training, and improvement of our customer service. By initiating a chat with us, you consent to the collection and storage of the chat content, including any personal information shared during the conversation.

SECTION 11 - PHONE CALL COMMUNICATION

If you contact ShotKam, LLC via phone, your call may be recorded or monitored for quality assurance, training, and customer service improvement purposes. By continuing with the call, you consent to the recording and storage of the call data. Any personal information shared during the call will be handled in accordance with this Privacy Policy.

SECTION 12 - EMAIL COMMUNICATION

When you communicate with us via email, we may collect your email address, the content of your email, and any other information you choose to provide. We use this information to respond to your inquiries, provide customer support, and inform you of updates or changes related to your requests.

SECTION 13 - YOUR RIGHTS UNDER GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

• Access: You have the right to request copies of your personal data.
• Correction: You have the right to request correction of any inaccurate information.
• Deletion: You have the right to request the deletion of your personal data under certain conditions.
• Restriction: You have the right to request a restriction on processing your personal data under certain conditions.
• Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Objection: You have the right to object to our processing of your personal data.
  To exercise any of these rights, please contact us at Support@shotkam.com.

SECTION 14 - YOUR RIGHTS UNDER CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Access to Information: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.
• Data Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Opt-Out of Sale of Data: You have the right to opt-out of the sale of your personal data (although ShotKam does not sell personal data).
• Non-Discrimination: You have the right not to be discriminated against for exercising your rights under CCPA.
  To exercise any of these rights, please contact us at Support@shotkam.com.

SECTION 15 - RIGHTS UNDER OTHER REGIONAL LAWS

Brazil (LGPD)

If you are located in Brazil, you have the following rights under the Lei Geral de Proteção de Dados (LGPD):

• Access: You have the right to access the personal data we hold about you.
• Correction and Deletion: You have the right to request correction of any inaccurate information or request the deletion of your personal data.
• Portability: You can request that we transfer your data to another service provider.
• Objection: You may object to the processing of your data for certain purposes. For assistance, contact us at Support@shotkam.com.

Canada (PIPEDA)

If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

• Access: You have the right to request access to your personal data.
• Correction and Withdrawal: You have the right to correct inaccurate data and withdraw consent for data processing.
  Contact us at Support@shotkam.com for assistance with these rights.

Australia (APPs)

If you are located in Australia, you have rights under the Australian Privacy Principles (APPs):

• Access and Correction: You can request access to or correction of your personal data.
  For any inquiries, please contact us at Support@shotkam.com.

Japan (APPI)

If you are located in Japan, you have rights under the Act on the Protection of Personal Information (APPI):

• Data Access and Correction: You can request access to your personal data or ask us to correct inaccurate data. For inquiries, contact Support@shotkam.com.

South Africa (POPIA)

For users in South Africa, you have rights under the Protection of Personal Information Act (POPIA):

• Access: Request access to your personal data.
• Correction and Deletion: You have the right to request correction or deletion of personal data. For assistance, contact Support@shotkam.com.

South Korea (PIPA)

For South Korean users, you have rights under the Personal Information Protection Act (PIPA):

• Access, Correction, and Deletion: You can request access, correction, or deletion of your personal data.
  Contact us at Support@shotkam.com to exercise these rights.

India (DPDP Bill 2023)

If you are located in India, you have rights under the Digital Personal Data Protection Bill (DPDP):

• Access and Correction: You can request access to your personal data and ask for corrections if there are any inaccuracies.
• Consent Withdrawal: You have the right to withdraw consent for data processing at any time.
  To exercise these rights, please contact us at Support@shotkam.com.

United Arab Emirates (UAE - Federal Decree-Law No. 45 of 2021)

If you are located in the UAE, you have rights under the Federal Decree-Law No. 45 of 2021:

• Access and Correction: You have the right to access your personal data and request corrections. For inquiries, contact Support@shotkam.com.

SECTION 16 - U.S. STATE PRIVACY LAWS

Colorado (CPA)

If you are located in Colorado, you have the following rights under the Colorado Privacy Act (CPA):

• Access: You have the right to request access to the personal data we hold about you.
• Correction and Deletion: You have the right to request corrections or deletions of your personal data.
• Opt-Out: You can opt out of targeted advertising and the sale of personal data.
  To exercise these rights, please contact us at Support@shotkam.com.

Virginia (VCDPA)

If you are located in Virginia, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA):

• Access and Deletion: You can request access to or deletion of your personal data.
• Correction and Opt-Out: You have the right to correct inaccurate personal data and opt-out of the sale of personal data.
  For assistance, please contact us at Support@shotkam.com.

Utah (UCPA)

If you are located in Utah, you have rights under the Utah Consumer Privacy Act (UCPA):

• Access and Deletion: You can request access to and deletion of your personal data.
• Correction and Opt-Out: You have the right to correct personal data or opt-out of the sale of personal data.
  For inquiries, contact us at Support@shotkam.com.

Connecticut (CTDPA)

If you are located in Connecticut, you have rights under the Connecticut Data Privacy Act (CTDPA):

• Access, Deletion, and Correction: You have the right to access, correct, or delete your personal data.
• Opt-Out: You can opt-out of the sale of personal data.
  Please contact us at Support@shotkam.com to exercise your rights.

SECTION 17 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and where appropriate, we will notify you via email. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

QUESTIONS AND CONTACT INFORMATION

For questions about this Privacy Policy, or to access, amend, or delete any personal information we hold about you, please contact our Privacy Compliance Officer at Support@shotkam.com.

 To learn more about our legal information, visit our Imprint Page.